Floba Flower Boutique Logo

Terms of Service

Upon placing an order on our website, you agree to the following terms and conditions:

Floba Design Studio
reserves the right to refuse non- Floba Design Studio items to be part of the delivery (including gifts, toys, chocolates and hand-written cards).
Floba Design Studio will not be held liable for the loss of or failure to deliver these items.
On some occasions, we can cater to customized bouquets and arrangements depending on the availability of blooms.
We include message cards with a personalized message (if included in your order) to your arrangement. This will be printed on our signature DB card.
No significant changes (such as shipping address and delivery date) to your order can be made after purchase.

All products are subject to availability.
We try our best to deliver the exact product as seen in the photographs, but substitution may occur at times due to the season and availability.
Due to the above-mentioned, Floba Design Studio reserves the right to alter or modify order specifications to conform to its corporate policies without prior notice, such as colour, kind of flowers or packaging. Rest assured, our goal is to give you complete customer satisfaction and to provide you with an arrangement of equal value and greater satisfaction.
To learn more about our Substitution Policy, please visit this link: https://flobadesign.ca/substitution-policy/

All prices exclude taxes and delivery fees. The delivery fee will be added to your cart after inputting the address and postcode.
Prices of products and delivery fees are subject to change without notice, especially during peak seasons.

From time to time, we offer our products at discounted prices. These may be availed while supplies last.
To avail of our promos, please input the coupon code on the checkout page.
Unless otherwise stated, we only allow one promotion code per order.

We accept payments via credit card and debit card.
Credit card fraud will be reported to the proper authorities and dealt with accordingly.
We never store or have access to your credit or debit card details because PayPal and Shop Pay process them in a separate gateway. This is stated in our Privacy Policy, which you can find in this link: https://flobadesign.ca/privacy-policy/